Subprocessors

Adelante

Work in progress

Work in progress

Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processing
Amazon Web Services (AWS)Patient or customer health data (e.g., medical messages and records you store in the CRM)Secure cloud storage and hosting of patient/customer data for the CRM platformUK / EEA 
ClearAcceptCustomer or patient names, card details (tokenised — not full card numbers)To securely process credit/debit card payments through the CRM platformUK
CloudRXPatient names, prescription details, and fulfilment informationTo manage and fulfil prescriptions electronicallyUK
CymbaPatient or customer mobile numbers and communication preferencesTo send text reminders, confirmations, or health-related alerts to patients/customersUK
Exercise PrescriberPatient identifiers, therapy/exercise prescriptions, and progress dataTo manage and deliver physiotherapy exercise programsUK
Force24 LtdCustomer contact details and marketing preferencesTo send marketing or appointment reminder communicationsUK
FreshdeskCustomer names, contact details, and any information entered in support requestsTo handle technical support and respond to customer or clinic queriesUK / EEA
GetAddress.ioPostcodes and address lookup dataTo auto-complete or validate postal addresses entered for patients/customersUK
Google Cloud Platform (GCP)Patient or customer data (files, records, app data) stored in the CRMTo provide secure cloud hosting, collaboration tools, and database storageUK / EEA
Gradwell Communications LtdPatient or customer phone numbers, call recordings, and SMS/VoIP dataTo provide telephony services for contacting patients/customersUK
Healthcode LimitedPatient identifiers, billing details, and treatment codesTo validate and submit healthcare billing and insurance claimsUK
Heidi AIClinical notes and summaries written about patientsTo help clinicians create and manage patient documentation using AIUK
IntercomCustomer names, emails, and chat/support messages (including screenshots)To provide customer support and manage engagement queriesEEA / UK
NuapayCustomer names, bank details, and payment referencesTo collect and process direct debit paymentsUK / EEA
PharmaciergePatient names, prescriptions, and dispensing recordsTo fulfil digital prescriptions through linked pharmaciesUK
PhysioToolsPatient names, exercise plans, and session progressTo manage and share exercise programs with patientsUK
PhysitrackPatient identifiers, exercises, and remote monitoring dataTo enable remote physiotherapy monitoringUK / EEA
PipedriveCustomer, patient or business contact detailsTo manage customer or partner relationship data (CRM)EEA
SalasoPatient names, exercise and video tracking dataTo deliver video-based physiotherapy programsUK / EEA
SignatureRXPatient identifiers, prescription data, and dispensing recordsTo issue and manage electronic prescriptionsUK
StripeCustomer or patient names, tokenised payment details, and billing infoTo process secure online paymentsEEA / UK 
TwilioCustomer or patient phone numbers, call/SMS content, and video session dataTo send text alerts, make calls, or host telehealth sessionsEEA / US 
Voipfone / Vonage Business LtdCustomer phone numbers, messages, and call recordingsTo provide phone and messaging systems for clinics or customer supportUK
WibbiPatient identifiers, exercise program data, and progress trackingTo support patients’ rehabilitation and exercise managementUK
XeroCustomer or patient financial data (invoices, payments, names)To manage billing and accounting for customersUK / EEA
ZoomAudio and video session recordings, meeting metadataTo host secure video consultations and telehealth sessionsEEA 
Vendor / SystemCategories of data processedPurpose of processingRegion of processing
200OK Solutions LtdLimited system data, error and support logsProvides technical support and CRM system maintenanceUK
Amazon Web Services (AWS)Customer files and analytics dataProvides secure cloud storage for CRM operationsEEA
Cartell.ieVehicle identification numbersChecks vehicle details for customer recordsIreland
ClearCourse Retail Ltd (Giftpro)Contact, booking, and gifting dataManages online bookings and customer gift servicesUK
Croft Communications LtdCustomer identifiers and call connection detailsProvides telecoms for customer communicationUK
CymbaMobile numbersSends customer service or marketing text messagesUK
Digitus Rain LimitedCustomer identifiers and usage dataProvides secure cloud CRM software and platform servicesUK
DotdigitalContact details and engagement dataSends marketing emails and manages engagement trackingUK
Eworks Manager LtdCustomer and staff identifiers, scheduling infoManages service appointments and customer schedulingUK
FetchifyCustomer contact and address detailsValidates and verifies customer address informationUK
Force24Contact details and engagement dataSupports automated marketing and communication campaignsUK
FreshworksContact details and support logsProvides customer service and helpdesk platformUK
GoogleFiles, analytics, and communication dataProvides secure cloud hosting, collaboration, and analyticsEEA
Google Ireland Ltd (Adwords)Online identifiers (cookies, emails)Helps manage and measure online advertisingIreland
MicrosoftCustomer identifiers, files, and communication recordsProvides productivity and hosting tools (Microsoft 365, Azure)EEA
NCI Technologies LimitedCustomer identifiers and support dataProvides hosting, IT management, and CRM supportUK
Opayo (Elavon Digital Europe)Cardholder and billing informationProcesses secure customer paymentsUK / EEA
Orange Mobile & EECustomer mobile numbers and connection dataProvides telecoms and mobile connectivity for customer supportUK
Progress Software LtdCustomer identifiers and transactional dataEnables CRM data integration and processingUK
Prolateral Consulting LtdCustomer identifiers and support dataProvides CRM-related IT consultancy and supportUK
RapidSwitch LtdHosted customer dataHosts and stores CRM data securelyUK
SalesOptimize Ltd (TAMI)Business contact data and company informationProvides sales intelligence and lead dataIreland
Sandacre Technology LimitedCustomer identifiers and support dataProvides CRM and IT systems integrationUK
TeamviewCustomer identifiers and support session dataProvides secure remote support for CRM usersUK
VeriphyCustomer identifiers and compliance check dataConducts identity verification and compliance checksUK
WorldPayCardholder and billing detailsProcesses secure customer paymentsUK / EEA
Vendor / SystemCategories of data processedPurpose of processingRegion of processing
AptecoAttendee and customer contact details and engagement dataTo analyse marketing activity and understand how people interact with event communicationsUK
AtlassianUser accounts, project and event planning informationTo manage internal projects, event planning tasks, and collaboration (e.g. Jira, Trello, Confluence)EEA
CCL Industries (UK) Ltd t/a ID&CAttendee names and ID detailsTo produce personalised event ID cards, wristbands, and passesUK
Citation (now NatWest)Health & safety and compliance-related information (where applicable)To support compliance and regulatory obligations linked to eventsUK
CymbaMobile phone numbers, SMS consent, communication preferencesTo send SMS messages such as reminders, updates, and event communicationsUK
DatasharpAttendee contact details and communication recordsTo print and distribute event-related communications and materialsUK
ESSA (Event Supplier & Services Association)Member and attendee detailsTo coordinate approved suppliers and services for eventsUK
Google Ireland LtdDocuments, identifiers, and limited transaction recordsTo provide cloud-based tools such as email, document storage, and collaborationIreland
Hartley Design & Print Ltd (IC Printing Services)Attendee names and badge detailsTo print badges, lanyards, and event materialsUK
ID Card CentrePersonal details shown on event badges or passesTo print physical ID cards and access passesUK
IP IntegrationContact details and call-related data (where contact centre services are used)To support customer service and communications systemsUK
Kenner Ltd t/a MoorePeopleAttendee identifiers and registration detailsTo provide event staffing and manage attendee registrationUK
MicrosoftUser accounts, attendee lists, emails, documents, and communicationsTo provide email, document storage, collaboration tools, and internal systemsEEA
Microsoft AzureAttendee and customer account IDs, hosted files and databasesTo securely host event platforms and related systemsIreland
O2Attendee contact details and ticketing referencesTo support ticketing systems and event-related communicationsUK
PageHub DesignAttendee and marketing informationTo design and manage digital marketing content for eventsUK
Pro-Active Business Information LtdBusiness identifiers and contact informationTo verify organisations and attendees where requiredUK
QuadientAttendee mailing informationTo manage physical mailings such as tickets and event packsUS
Royal Mail Group LtdPostal addresses for attendeesTo deliver physical event materials, tickets, or passesUK
Streamnet Networks LtdEvent user and attendee dataTo provide IT and network services at event locationsUK
Trade ID t/a Digital ID LimitedAttendee names and badge personalisation detailsTo produce event badges and access passesUK
UnifiedContact details and communication metadataTo integrate telephony and communications servicesUK
XeroPayment and invoicing informationTo manage event billing, payments, and financial recordsEEA
BitrixUser accounts and event/project management dataTo manage projects, customer interactions, and event workflowsEEA

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processing
AtlassianAccount details, project information, support ticketsTo manage work, track issues, and collaborate internally (e.g. Jira, Confluence, Trello)EEA
Authsignal LtdIdentity details, multi-factor authentication data, login recordsTo protect accounts and prevent fraud during sign-inNew Zealand
Bambora AB (Worldline)Encrypted card details, payer contact info, transaction detailsTo process and settle card payments securelyEEA
CognitoIdentity details and ID verification recordsTo verify identities and help prevent fraudEEA
ContentfulAccount details and content that may include personal dataTo manage and deliver website and app contentEEA
DocuSignNames, email addresses, signatures, IDs in documentsTo send and sign contracts electronicallyEEA
EasyDMARC B.V.Email addresses and technical email headersTo protect email systems from spoofing and phishingEEA
Endeavour Internet Business Solutions LtdCustomer data stored in hosted systems, system logsTo host and support production and support systemsEEA
Ingenico UK LtdEncrypted card details, payer contact info, transaction dataTo provide secure payment gateway servicesEEA
MicrosoftAccount details, authentication info, files and documentsTo provide email, document storage, and productivity tools (e.g. M365, SharePoint)EEA
MongoDB LtdCustomer records stored in databases, system telemetryTo securely store and manage application dataUK / EEA 
MVSIIdentity documents (passport, ID, address checks)To meet identity verification and AML requirementsUK / EEA
Slack Technologies LLCUser account details, messages, shared filesFor internal team communication and collaborationEEA
Snowflake Computing UK LtdCustomer and transaction data, system logsFor secure data analytics and reportingUK / EEA
SurveyMonkeyNames, email addresses, survey responsesTo collect feedback and survey responsesEEA
Sysxnet Global Solutions (Viking Cloud)Merchant information, security scan resultsTo support payment security and PCI complianceEEA
XeroFinancial records, invoices, contact detailsTo manage accounting and financial reportingUK
Amazon Web Services (AWS)Hosted data including payment and account informationTo securely host systems, databases, and logsUK / EEA
BirdCRMNames, email addresses, mobile numbersTo send one-time passcodes for secure login (SMS MFA)UK / EEA
DatadogSystem logs, device and IP informationTo monitor system performance and reliabilityEEA
n8nMerchant details and funding dataTo automate internal workflows (self-hosted)UK / EEA
PipedriveProspect and customer contact detailsTo manage customer relationships and sales activityUK / EEA
SphonicTransaction data used for fraud checks (no card numbers)To monitor transactions for potential fraudEEA
WorldlineMerchant onboarding data, transaction info, secure card dataTo act as acquiring bank and payment processorUK / EEA
ZapierMerchant and transaction dataTo automate connections between systemsUS

Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
British Telecommunications PlcPhone numbers, call activity, traffic logsTelecoms for customer/member communicationUK 
CymbaPhone numbers, preferencesSMS reminders, updates & marketingUK 
MicrosoftFiles, messages, cloud-hosted member data, Member accounts, documents, emails, logsEmail, collaboration, hosting, data storageIreland 
O2 – Telefonica UK LtdPhone/SMS metadataMobile/SMS communication servicesUK 
Pen Test Partners LLPCustomer/member data viewed during testingSecurity testing to ensure data protectionUK 
Revive IT Recycling LtdResidual data on recycled devicesSecure IT disposal & certified data erasureUK 
Trade ID / Digital ID LtdNames, photos, membership IDsPrinting membership and access cardsUK 
DotGolf / World Handicap SystemGolf handicap records & personal detailsOfficial golf handicap managementUK 
WorldpayPayment card detailsPayment processing for memberships/eventsEEA 
Zendesk Inc.Customer/member service enquiriesCustomer service ticketingUK 
Amazon Web Services (AWS)Account data, files, communications, logsHosting systems containing member dataUK/EEA 
MailchimpNames, email addressesNewsletters and club communicationUS 
Atlassian (Trello/Jira)Customer service data, uploaded filesIssue management & development supportEEA 
SlackCustomer/member messagesCommunication with customers/membersEEA 
Docusign (Group)Contact details, signaturesDigital contract signingEEA 
Pipedrive (Group)Customer contact detailsCRM & sales lead managementUK 
CrowdstrikeTechnical/log data that may contain identifiersCyber-security monitoringEEA 
CheckpointEmail/security metadataEmail security filteringEEA 
TextlocalContact detailsSMS alerts and engagementUK 
NetsuiteCustomer/member details & financial dataAccounting & financial managementEEA 
TeamViewerCustomer/member data during remote supportRemote access IT supportEEA 
AnyDeskCustomer/member data during remote supportRemote access IT supportEEA 
SparkpostEmail addresses & engagement dataMarketing email deliveryEEA 
Golf Union of WalesMember registration dataNational membership & governanceUK 
England Golf UnionPlayer/member detailsMembership management & governanceUK 
ClariteeAnonymised usage data onlyAnalytics dashboardUKAnonymised, no personal identifiers
Acushnet Europe LtdAccount & purchase historyGolf retail & membership systemsEEA/UK 
Aleido UK LtdUser training recordsDigital learning platformUK 
Aures Technologies LtdPOS transactionsTill & retail systems for clubsUK/EEA 
Barcode WarehouseMember IDs, access & transaction dataAccess cards & ID solutionsUK 
Company Cards LtdPhotos, membership IDsPrinting club/member cardsUK 
Comtrex Systems CorporationOrders & payment dataHospitality POS for clubsUK 
Dropbox InternationalCustomer/member identifiers, documentsCloud file storageIreland 
Enhanced Networks LtdNetwork & comms metadataIT networking & supportUK 
European Golf Machines LtdMember access & payment dataBall-dispensing & access card systemsEEA/UK 
FamocoCustomer identity & payment detailsSecure devices for access/paymentsEEA 
GeckoboardPerformance dashboardsClub/member KPI dashboardsUK/EEA 
Global 4 Communications LtdPhone call logsTelephony & VoIP servicesUK 
GoCardlessBank account details, mandatesDirect Debit processingUK/EEA 
Golf Club Managers AssociationMember personal dataClub management servicesUK 
Hi Werk LtdMember/customer dataClub management systemsUK 
imutual Worldwide LtdBasic customer identityLoyalty/rewards platformUK 
Inicio Solutions LtdMember account detailsIT and digital servicesUK 
Newlands Golf ClubMember registration dataClub membership platformUK 
Oxhoo UK LtdCustomer identifiers, transaction logsPOS tills used for member servicesUK 
Pat Safe LtdCompliance & safety dataVenue safety and complianceUK 
Rackspace International GmbHHosted member/customer dataCloud hostingEEA 
Scottish GolfMember & player personal infoNational governing bodyUK 
Semcon Product InformationTraining dataProduct information systemsUK 
MarkUp Inc.Customer email addressesSharing website markups with customersGlobal 
GitHubUser email addressesCode repository hostingEEA/US 
JetBrains / PHPStormUser email addressesSoftware development toolsEEA 
GoogleCustomer email & analyticsClub analytics and internal toolingEEA/UK 
Pen Test Partners LLPMember/customer dataSecurity & penetration testingUK 
PlayMoreGolfBasic customer contact dataFlexible membership integrationUKOptional integration
BRSBasic customer contact dataTee time booking integrationUKOptional integration
Fairway CreditCustomer contact dataFinance provider for membershipUKOptional integration
Paxton / Bearbox / Progeny / WintacsMember identifiersDoor access controlUKOptional integration
EGM / Range ServantMember identifier dataRange ball dispenser integrationUKOptional integration
DEKOMember personal detailsBuy Now Pay Later systemUKOptional integration
Intelligent Golf (CSI)User and EPOS transaction dataEPOS integrationUKOptional integration
HowDidIDoMember & club performance dataMember golf performance platformUKOptional integration

Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processing
Allies ComputingEmail addresses, contact details, communication metadataEmail/SMS communication, secure messagingUK/EEA
Amazon Web ServicesAccount info, customer data stored in servicesTo host applications and data securely, provide infrastructure, and enable system monitoring/analytics.EEA
AtlassianAccount info, user communications, project collaboration dataTeam collaboration, messaging (Jira, Confluence, Trello)EEA
Azura Group Ltd.Donor names, contact info, payment detailsDonation processing, donor communicationsUK
Bitrix 24Contact details, invoicing info, communications metadataQuotes Invoicing & client communicationsEEA
ClearAcceptCustomer names, bank account details, payment mandate info, billing recordsTo process direct debit instructions and collect customer payments.UK
CM TelecomCustomer/member phone numbers, postal addresses, email, SMS/RCS content, delivery reports, consent logsOmnichannel communications (SMS, voice, messaging) for customer engagementUK / EEA
Commify UK Ltd (TextAnywhere Ltd)Customer/member phone numbers, SMS content, delivery metadataBulk SMS / messaging platform used for customer notifications, marketing, or service updatesUK / EEA
Craft IO LtdUser email addressesProduct Guides Client/InternalEEA
CrowdstrikeTechnical/log data that may contain identifiersCyber-security monitoringEEA
Engage Hub – Oxygen8 Communications Ireland LtdCustomer/member phone numbers, SMS content, delivery reports, consent logsOmnichannel communications (SMS, voice, messaging) for customer engagementIreland / UK
FetchifyCustomer postcodesProvides postcode lookup and address validation servicesUK
FMP Marketing LtdCustomer/member contact details, marketing preferencesMarketing services & campaign executionUK
FonixPhone numbers, payment data, SMS message contentMobile payments, SMS communicationsUK
GoogleFiles, analytics, and communication dataProvides secure cloud hosting, collaboration, and analyticsEEA
MicrosoftAccount info, contact lists, emails, chat/voice/video contentOffice 365, Teams, Exchange, Outlook communicationsIreland
PostmanCustomer identifiersSoftware Testing / DocumentationEEA
Rackspace International GmbHHosted member/customer dataCloud hostingEEA
RoadmunkUser email addressesTo collect product feedback and manage feature request roadmaps.EEA
SageCustomer names, contact info, financial detailsAccounting, payroll, business management softwareEEA
VonageCustomer/member phone numbers, SMS/RCS content, delivery reports, consent logsOmnichannel communications (SMS, voice, messaging) for customer engagementEEA
XeroContact details, invoicing info, communications metadataAccounting & client communicationsEEA
ZapierCustomer identifiers, connected app data (can include comms metadata)Workflow automation across comms toolsUS

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processing
Access Paysuite LtdBank account details and customer reference informationTo collect payments by Direct DebitUK
Assembly Marketing LtdCustomer email addresses and contact detailsTo help us run marketing campaigns and customer communicationsUK
Croft Communications LtdCustomer identifiers and call or message details (such as time and duration)To provide telephone and communications servicesUK
CymbaMobile phone numbersTo send SMS messages such as reminders or notificationsUK
EazipayBank account detailsTo collect recurring payments by Direct DebitUK
NCI Technologies LtdCustomer identifiers and limited system dataTo provide IT support and managed IT servicesUK
Postman IncTechnical test data that may include anonymised or pseudonymised customer dataTo test and improve our software integrationsUS
TextmarketerMobile phone numbersTo send SMS communicationsUK
WorldPay LtdPayment card details and billing referencesTo securely process card paymentsUK / EEA
Xero (UK) LtdInvoices, billing information, and customer referencesTo manage accounting, invoicing, and financial recordsUK

Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processing
Eworks Manager Proprietary LimitedName; personal contact details; professional contact details; IP addresses; cookie data; login credentials; traffic data including web logs; payment-related informationCustomer SupportSouth Africa
ClearCourse Business Services LimitedName; personal contact details; professional contact details; IP addresses; cookie data; login credentials; traffic data including web logs; payment-related informationClearCourse intra-group shared servicesUK
Atlassian Germany GmbHName; business contact details (such as name, job title, address, email address, landline and/or mobile phone number(s))Customer CommunicationsGermany
Microsoft CorporationName; business contact details (such as name, job title, address, email address, landline and/or mobile phone number(s)); login credentialsInternal communications/AuthenticationUS
Xero LtdName; business contact details (such as name, job title, address, email address, landline and/or mobile phone number(s)); payment-related informationAccountingUK
Twilio IncName; business contact details (such as name, job title, address, email address, landline and/or mobile phone number(s))Automated messagingUS
Google LLCData collected via our mobile app; cookie data; IP addressesAndroid Push Notifications US
(Firebase Cloud Messaging)   
Apple Distribution International LimitedData collected via our mobile app; cookie data; IP addressesApple Push Notifications Ireland
ANS Group LTDName; personal contact details; professional contact details; IP addresses; cookie data; login credentials; traffic data including web logs; payment-related informationApp hosting, databaseUK
Zansys LTDName; personal contact details; professional contact details; IP addresses; cookie data; login credentials; traffic data including web logs; payment-related informationApp hosting, databaseUK

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
ClickLearn ApSUser details and how people interact with training materialsTo help users learn how to use our systems through online training and guidanceEEA 
Dynamics Value S.L.CRM and membership records (such as names, contact details, and account information)To support, configure, and improve our Microsoft Dynamics CRM and ERP systemsEEA 
Gradwell Communications LtdCustomer contact details and basic call information (such as time and duration of calls)To provide VoIP phone and telecoms servicesUK 
Memberwise LimitedMember contact details and engagement informationTo support membership-related services, resources, and networkingUK 
Microsoft Ireland Operations LimitedCustomer emails, files, and user account identifiersTo provide cloud-based email, document storage, collaboration tools, and hosting (Microsoft 365 and Azure)Ireland 
SJS Fire & Security Solutions LtdLimited visitor access logs (for example, entry records)To maintain physical security at our premisesUK 
Stripe TechnologyPayment-related identifiers (such as transaction references; card details are tokenised)To securely process customer paymentsEEA 
Triangle Networks LtdCustomer or member contact details and communication identifiersTo provide telecoms and IT support servicesUK 
VodafoneCustomer phone numbers and basic communication recordsTo provide mobile and telecoms connectivityUK 
VuzionCustomer tenant details and limited system access informationTo act as a cloud service provider and support partnerUK / EEA 

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
AFD SoftwareCustomer names, addresses, contact details, identity dataAddress validation, identity verification, data qualityEEAOptional Integration
ExperianCustomer names, addresses, contact details, identity dataAddress validation, identity verification, data qualityUK / EEAOptional Integration
GB GroupCustomer names, addresses, contact details, identity dataAddress validation, identity verification, data qualityEEAOptional Integration
XeroCustomer financial data, invoices, contact details, payment recordsCloud accounting, bookkeeping, billingEEA 
MicrosoftAccount data, files, authentication, communication metadataProductivity, collaboration, cloud infrastructureIreland 
BitrixContact dataCRMEEA 
Twilio SendGridCustomer emails, metadataEmail deliveryUS 
NetsuiteCustomer names, invoicesInvoicingEEA 
PipedriveContact data, contractsSales CRMEEA 
DocusignContact details, signaturesDigital contract signingEEA 
CrowdstrikeTechnical/log data that may contain identifiersCyber-security monitoringEEA 
CheckpointEmail/security metadataEmail security filteringEEA 
TeamViewerCustomer data during remote supportRemote access IT supportEEA 
MoneyPennyContact data1st Line SupportEEA 
Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
AircallCustomer names, phone numbers, call recordsTo provide cloud telephony services and enable customer calls.EEAOptional, if customer decides to integrate with this product
Amazon (AWS services)Customer account details, login/authentication data, system usage logsTo host applications and data securely, provide infrastructure, and enable system monitoring/analytics.EEA 
BitrixCustomer contact details, account informationTo manage customer relationships and store CRM records.EEA 
CircleloopCustomer names, phone numbers, call historyTo deliver telecom and VoIP phone services for customer communications.EEAOptional, if customer decides to integrate with this product
ClearAcceptCustomer names, bank account details, payment mandate info, billing recordsTo process direct debit instructions and collect customer payments.UK / EEA 
Cronofy Ltd.Customer calendar data, meeting details, contact informationTo provide calendar scheduling and integrate with meeting applications.EEAOptional, if customer decides to integrate with this feature
CymbaCustomer mobile phone numbersTo send SMS messages and communications.UK 
DatadogSystem and service usage logs (technical metadata, IP addresses)To monitor system performance and provide analytics for service reliability.EEA 
Esendex LimitedCustomer phone numbers, SMS content, message delivery metadataTo send and track SMS and business text messages.UKOptional, if customer decides to integrate with this feature
GitlabUser email addresses, names, account identifiersTo manage software development projects and track bugs/issues.US 
GoCardlessCustomer names, bank details, payment mandate info, billing recordsTo process direct debit payments and manage recurring billing.UK / EEA 
MicrosoftUser identifiers, account login info, stored files, communication metadata (e.g. Teams/Outlook)To provide productivity tools (Office 365, Teams, SharePoint)EEA 
Oracle NetsuiteCustomer names, financial records, invoicesTo manage accounting, billing, and invoicing processes.EEA 
PipedriveCustomer contact details, contractsTo support sales teams with CRM and contract management.EEA 
RoadmunkUser email addressesTo collect product feedback and manage feature request roadmaps.EEAOnly if customer sends feedback requests in
Sinch – MailgunUser email addresses, email message content, message delivery metadataTo send and deliver transactional and automated emails.EEA 
TopolEmail content, customer email detailsTo create, design, and send marketing or transactional emails.EEA 
Trustpilot LtdCustomer identifiers (e.g. name/email), submitted reviewsTo collect, publish, and display customer reviews online.EEA 
ZapierUser identifiers, integrated system/application dataTo connect apps and automate workflows between different systems.US/EEAOptional, if customer decides to integrate with this product
Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
Amazon (AWS services)Customer account details, login/authentication data, system usage logsTo host applications and data securely, provide infrastructure, and enable system monitoring/analytics.EEA 
Cartell.ieVehicle registration and identification detailsSupplies automotive data checks and validation servicesIE 
Croft Communications LtdCustomer names and identifiersProvides telecoms and business connectivity servicesUK 
CymbaMobile phone numbersEnables SMS delivery and mobile messaging servicesUK 
GoogleCustomer files, emails, analytics identifiersProvides cloud storage, email, and analytics servicesEEA 
GoTo Technologies UK Ltd (LogMeIn)Customer contact info, meeting/chat content, support diagnosticsDelivers online meetings, remote access, and comms toolsUK 
HaynesProVehicle and automotive identifiersOffers online automotive technical data and softwareNetherlands 
KCOMCustomer network usage data and identifiersProvides telecoms, internet, and connectivity servicesUK 
MicrosoftUser identifiers, account login info, stored files, communication metadata (e.g. Teams/Outlook)To provide productivity tools (Office 365, Teams, SharePoint)EEA 
Rackspace International GmbHCustomer data hosted in their cloudProvides cloud hosting and data storage solutionsEEA 
Smart DebitCustomer names, bank account details, direct debit mandatesProcesses direct debit transactions and payment collectionUK 
NAPACustomer identifiers (linked to parts purchases)Provides access to parts catalogues and purchase systemsUK 
FetchifyCustomer postcodesProvides postcode lookup and address validation servicesUK 
XeroCustomer financial data, invoices, payroll recordsProvides cloud-based accounting and finance servicesEEAOptional, if customer decides to integrate with this feature
SageCustomer financial data, invoices, payroll recordsProvides cloud-based accounting and finance servicesEEAOptional, if customer decides to integrate with this feature
Intuit QuickBooksCustomer financial data, invoices, payroll recordsProvides finance and accounting software servicesEEAOptional, if customer decides to integrate with this feature
Vendor / SystemCategories of data processedPurpose of processingRegion of processing
Amazon / AWSCustomer account identifiers, transaction data (if hosted)Cloud hosting, SaaS servicesEEA
CloudflareCustomer/member IP addresses, DNS queries, traffic metadataCDN, DDoS protection, securityEEA
Lead ForensicsCustomer IPs, identifiers (B2B attribution)Website visitor tracking/attributionUK
MailchimpCustomer contact details, preferences, marketing dataEmail marketing platformUS
Mailgun TechnologiesCustomer email addresses, delivery metadataEmail sending/transactional serviceEEA
MicrosoftCustomer/member identifiers, files, hosted dataMicrosoft 365, Azure hosting, Dynamics CRMIreland
Print NodeCustomer identifiers (if included in print jobs)Cloud print serviceUK
XeroCustomer & financial dataAccounting & payroll softwareEEA
Royal MailNames, delivery addresses, tracking dataShipping, fulfilment and parcel trackingUK
HubspotContact details (such as name, email address, company), communication history, and interaction dataContact details (such as name, email address, company), communication history, and interaction dataEEA
CymbaMobile numbersSends customer service or marketing text messagesUK

Work in progress

Work in progress

Work in progress

Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
Acushnet Europe LtdCustomer account and purchase informationTo manage golf equipment orders and membership-related servicesEEA / UK 
Amazon BusinessCustomer/member account details (when AWS/GCP used)To host systems and support cloud-based servicesUK / EEA 
Aures Technologies LtdCustomer purchase and POS transaction dataTo run point-of-sale tills and retail systems used by clubsUK / EEA 
Barcode WarehouseMember IDs, card data, access informationTo supply club access cards and ID card systemsUK 
Company Cards LtdMember photos, names, membership IDsTo print membership cards and event passesUK 
Comtrex Systems Corporation LtdCustomer orders and payment dataTo provide point-of-sale systems for club hospitalityUK 
CymbaPhone numbers and SMS marketing preferencesTo send customer/member SMS alerts and campaignsUK 
Dropbox International UnlimitedDocuments, images, customer/member identifiersTo store and share files in a secure cloud environmentIreland 
Enhanced Networks LtdNetwork and communication data including identifiersTo provide IT, telecoms and networking servicesUK 
European Golf Machines LtdMembership details and payment card dataTo operate driving-range ball dispensing and club card systemsEEA / UK 
FamocoIdentity and payment dataTo verify identity and enable secure access/paymentsEEA 
GeckoboardMembership or customer KPI dataTo provide dashboard reporting for clubsUK / EEA 
Global 4 Communications LtdCustomer phone numbers, call logsTo provide telephony and VoIP servicesUK 
GoCardlessBank account details, Direct Debit mandatesTo collect membership fees by Direct DebitUK / EEA 
Golf Club Managers AssociationMember personal dataTo support club management services for membersUK 
Golf Union of Wales LtdMember registration dataFor membership affiliation and governance purposesUK 
Hi Werk LtdCustomer/member recordsTo provide club management software servicesUK 
imutual Worldwide LtdCustomer dataTo run loyalty and rewards servicesUK 
Inicio Solutions LtdCustomer/member account detailsTo support digital and IT transformation servicesUK 
MicrosoftUser, customer, and cloud-hosted dataTo provide cloud hosting, email, documents and collaboration toolsIreland 
Newlands Golf ClubMember registration informationTo manage golf club membershipUK 
Oxhoo UK LimitedMember identifiers and POS transaction logsTo operate tills used for membership and ticketingUK 
Pat Safe LtdVenue compliance and safety dataTo help clubs meet safety requirementsUK 
Rackspace International GmbHHosted customer dataTo host systems and provide managed cloud servicesEEA 
Scottish Golf LimitedPlayer and member personal informationTo manage national membership and player governanceUK 
TeamViewerCustomer/member data accessed during remote supportTo provide secure remote IT support servicesGermany 
The Card NetworkMember ID and card informationTo produce and manage club membership cardsUK 
The England Golf Union LtdPlayer and member informationFor golf membership governance and managementUK 
Xero (UK) LtdCustomer billing details, payment dataTo handle accounting and invoicing for clubsUK 
Zen Internet LimitedMember/customer traffic logs and account identifiersTo provide hosting or ISP connectivityUK 
Pen Test Partners LLPMember/customer data accessed during testingTo perform security testing and ensure data protectionUK 
DotGolf (World Handicap System)Handicap and player personal dataTo run the core WHS handicap systemUK 
SlackCustomer/member service communicationTo support customer service and internal/external communicationEEA 
PlayMoreGolfBasic contact information for membersTo integrate with flexible membership systemsUK 
DEKOMember dataTo enable “Buy Now Pay Later” finance optionsUK 
Club SystemsMember and transaction dataTo integrate EPOS and membership systemsUK 
ClariteeAnonymised analytics dataTo provide internal analytics dashboards for club performanceUK 
HowDidiDoMember and club performance dataTo provide golf-related performance/review functionalityUK 
ConceptMember dataTo integrate with club membership systemsIreland 
Croft AccountingBilling identifiers and customer payment dataTo deliver accounting servicesUK 
GreenFee365Player dataTo enable third-party tee-time bookingsEEA / US 
GiftProUser detailsTo facilitate gift voucher salesUK 
EKMTransaction and ecommerce user dataTo support online shop and ecommerce functionsUK 
GuestlineGuest and transaction dataFor room/EPOS posting in clubs with accommodationUK 
Oracle OperaGuest data and transaction dataFor room/EPOS posting in hotels/clubsEEA / USComing Soon
ClearDebitMember bank account dataTo process Direct DebitsUK 
ChaargeUser account and payment dataFor EV charging integrationsUKComing Soon
GMS RFU Game Management SystemMember dataThird-party membership integrationUK 
Harbour AssistMember and transaction dataEPOS integration servicesUKComing Soon
RangeManagerMember and driving-range usage dataTo manage driving-range bookings and paymentsUK 
Net2 Door AccessMember identifiersTo provide electronic door access for clubsUK
Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
AFD Software LtdNames, addresses, contact detailsTo check and validate addresses so member records are accurateUK 
ANS Group LimitedData stored in our systems (member records, files, databases)To securely host and manage our IT systems and databasesUK 
CymbaMobile phone numbersTo send members SMS messages such as reminders, updates, or alertsUK 
Database Service Provider Global Ltd – NovaMembership records, IDs, communications dataTo host and manage the membership database securelyUK / EEA 
Experian LtdIdentity details and limited financial informationTo verify identity, prevent fraud, and carry out credit checks where requiredUK / EEA 
MicrosoftEmails, contact details, documents, login and usage dataTo run email, document storage, collaboration, and cloud systems (Microsoft 365 & Azure)Ireland 
Oracle CorporationMember identifiers, contact details, financial recordsTo operate CRM, finance, and database systemsEEA 
Plan.comCall and message activity data (not message content)To provide phone and mobile connectivity servicesIsle of Man 

Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
ANS Group LimitedCustomer or member information stored in our systems, along with technical logs and access credentialsTo host our systems securely and provide managed IT and digital transformation services that keep our platform runningUK 
Sanderson SolutionsBasic customer identifiers (only if required for a specific project)To provide independent consultancy or specialist support servicesUK 
MicrosoftUser accounts, contact details, emails, documents, and information about how our systems are usedTo provide email, document storage, collaboration tools, and cloud hosting (such as Microsoft 365, Azure, and Teams)Ireland 
Nominet UKContact details linked to website domain registrations (such as administrative or technical contacts)To register and manage our website domain namesUK 
Rackspace International GmbHCustomer data stored within hosted systemsTo provide secure cloud hosting and managed infrastructure servicesEEA 
Vendor / SystemCategories of data processedPurpose of processingRegion of processing
Ampersand-IT LtdBasic customer identifiers (such as names or account references)To provide IT support and help maintain our systems when customer-related issues ariseUK
Assign-IT LtdBasic customer identifiers (such as names or account references)To support our IT systems and assist with technical issues that may involve customer recordsUK
Integrated Business Telecom LtdCall details (such as time and duration of calls) and customer identifiersTo provide telephone and communications services, including handling and routing customer callsUK
Vendor / SystemCategories of data processedPurpose of processingRegion of processing
BT PLC (Direct Debit)Call records and communication details (such as time and duration)To provide telephone and communications servicesUK
ClearCourse Retail Ltd (Giftpro)Customer names, email addresses, and voucher purchase detailsTo provide digital gift vouchers and manage voucher transactionsUK
Croft Communications LtdCustomer contact details and call informationTo provide telecoms and phone servicesUK
CymbaMobile phone numbers and communication preferencesTo send SMS messages such as reminders or service notificationsUK
EDS Web Design LtdCustomer account details and project-related informationTo provide website and IT support servicesUK
eFlowOrganisation details and invoice informationTo issue and manage electronic invoicesUK
FastPay LtdBank account details and billing informationTo collect payments by Direct DebitUK
Rackspace International GmbHCustomer data stored on hosted systemsTo securely host systems and data in the cloudEEA
VetEnvoyCustomer identifiers and account detailsTo integrate with third-party veterinary systems and servicesUK
IDEXXCustomer identifiers and account detailsTo integrate with third-party laboratory and clinical systemsEEA
ClearAcceptCustomer identifiers and payment informationTo securely process card and electronic paymentsUK
WeTransferFiles uploaded by customers or staffTo transfer files securely between systems or partnersEEA

Work in progress

Work in progress

Work in progress

Work in progress

Work in progress

Work in progress

Work in progress

Work in progress

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Work in progress

Work in progress

Vendor / SystemCategories of data processedPurpose of processingRegion of processingNotes
Atlassian SoftwareInformation entered into support tickets and project tools (e.g. issues, comments, attachments)To manage projects, track work, and handle support requests using tools like Jira and ConfluenceEEA 
C.A.J Tech LtdBasic customer identification detailsTo provide IT support and technical servicesUK 
Dotdigital EMEA LtdEmail addresses and marketing preferencesTo send emails, newsletters, and marketing communications you’ve signed up forUK / EEA 
Dudobi LimitedCustomer identifiers (such as names and contact details)To host systems and data securely in the cloudUK 
Eworks Manager (Pty) LtdCustomer and workforce information (e.g. names, roles, scheduling data)To deliver field service and workforce management softwareSouth Africa 
Expert Dynamics LtdMembership and contact details, CRM records, system usage dataTo implement and support our CRM system and manage it on our behalfUK 
Haridham EnterpriseCustomer identifiers (such as names and contact details)To provide IT support and maintenance servicesUK 
MicrosoftContact details, emails, documents, login data, and system usage informationTo provide cloud hosting, email, document storage, and collaboration tools (Microsoft 365 & Azure)Ireland 
PortrilioCustomer identifiers (such as names and contact details)To operate our CRM system and manage customer relationshipsEEA 
PTM EDV System GmbHMember details, identifiers, and event registration informationTo manage memberships and event registrationsEEA 
WestcoastBusiness contact details (B2B contacts)To supply and manage IT products and licencesUK 

Work in progress

Work in progress

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